Multifunctional Digital Centers
|Working in Teledock|
A typical feature of the industrial society is that work is concentrated in time and space. Work was always concentrated in one location: the factory or the office. To be able to work, everybody had to travel, all roughly at the same time, to these places. This has led to the fact that every workday there is an enormous stream of traffic at rush hours, to transport workers from and to their workplaces. The consequences are traffic jams and the suffocating belch of exhaust fumes. These are all consequences of the principle that people have to be transported to their work, while it should be the other way around.
This principle is radically changed in the information society
of today. With the help of information and communication technology
the work can be brought to the people. That is what we call telework.
Telework is making work flexible as to time and space. Telework
is working independent of time and space, with the help of information
and communication technology.
Relatively seen, there are a lot of people in Amsterdam that work in professions which are suitable for telework. From all the people that constitute the labour force, almost half of their jobs are appropriate for telework.
At this moment, there are approximately 22.500 teleworkers in Amsterdam. For another 40,000 people, there is nothing that holds them back from teleworking. And there are 41,000 people that would like to telework, but their employer does not allow it.
Expectations are that in 2005-2010 there will be more than 100,000 people that telework in Amsterdam. This means that more than a third of the working population of Amsterdam wants to telework and is able to do it. Regarding the car use, there will be a total reduction of 300 million kilometres per year in 2005-2010.
A lot of people are familiar with the idea of teleworking in their own home. But telework in a telecentre - we call it "teledocking" - is for most people rather new. Many peope have never thought about trying it, because it was non-existing. However, there are a lot of advantages of working in a telecentre that is located in the area where you live. We list a few:
Thus, there are a lot of good reasons to create a network of local
telecentres in Amsterdam. The policy of the city is focused on
increasing its lead as centre of information and communication
technology. This will only be possible when easily accessible
telecentres are built everywhere in the city. The people of Amsterdam
should be able to work, learn, experiment and recreate in the
nearness of their homes. This will not only increase the livability
of the city, it might also contribute to the reduction of the
the growing gap between people who have access to modern technology,
and people who are excluded from it.
TeleDock is an initiative of ABy-Teleconsulting (AByT) in cooperation
with the Woningbedrijf Amsterdam (property company) and the Stichting
Website Netwerk. TeleDock is a place where people from Amsterdam
can work, learn, experiment, inform themselves and recreate.
TeleDock is a multifunctional centre that offers people the opportunity to:
Telework is making work flexible concerning time and space. It
is working with the use of information and communication technology,
independent of time and space. One can speak of telework when
ICTs are being used to conduct work at a distance from the official
Telecentra are an important factor in the way many organisations make the transition to more flexible work patterns for their employees. Although there are many different types of telecentres, they mostly have two things in common:
The second function of TeleDock is providing educational programmes. TeleDock organises courses for employed and unemployed people who want to acquire new professional qualifications with the use of modern computers and communication equipment.
The courses of TeleDock offer a new perspective to the (long-term)
unemployed people. With the help of the Internet and digital services
in the centre, educational programs are offered to link this group
up with future forms of employment. To reduce the distance to
the labour market, suitable, career oriented courses are being
offered. Due to this, and with the help of digital job vacancy
department, the participants will be able to find their ways in
the labour market. To realise this project, TeleDock will co-operate
with the Sociale Dienst Amsterdam (welfare service), the Stichting
NV Werk, ProjectNet and the Stichting Nedwerk.
Together with local educational institutions and the school advisory
service TeleDock wants to create room voor a support service for
pupils (Steunpunt Scholieren). Pupils can use this service to
make homework and, if possible, study online. At the moment,
possibilities for setting up a homework assistance service are
Educational institutions and companies can also rent a part of
the telecentre for courses. Within this framework we want to give
special attention to various groups like unemployed people, disabled
people, pupils and also ethnic minorities, elderlies, local entrepreneurs
and shopkeepers. TeleDock will invite representatives of several
groupings for a dicussion on educational wishes and TeleDock's
possibilities to develop programs (courses) that link up with
TeleDock is offering room for multimedia
experiments. TeleDock stimulates activities of creative people
that want to try new things and that need access to ICT-equipment.
Locals are invited to submit proposals. TeleDock can only realise
its innovative goals in an optimal way if its users constantly
supply new ideas.
TeleDock considers it as its task to build a digital knowledge base in which information is stored that might be important to locals and which they can use. What we have in mind is information about:
This data will be classified in the knowledge base. A point of
reference for the construction can be the already existent 'digital
cities', such as Amsterdam by Bite. Mapping a digital
area will simplify the acquirement of good, reliable knowledge
for its inhabitants.
Teledock does not only focus on serious activities such as working
and learning, it also has room for enjoyable, festive activities.
Using its ICT equipment, TeleDock will take initiatives that are
aimed at entertaining people. Examples are: concerts of digital
musicians, performance of artists using multimedial facilities,
a digital gameshow. But also: debates using video conferencing,
presentations of new hard- and software or new Internet techniques
Not the daily trip to work,Not the distraction from home